SEIU West Brings The Resilience Toolkit to Frontline Healthcare Workers

By News

In an effort to help reduce stress and building resilience for essential healthcare workers during the COVID-19 pandemic, Service Employees International Union-United Healthcare Workers West (SEIU-UHW) partnered with Lumos Transforms to make The Resilience Toolkit available to the union’s 97,000 members and leaders.

Healthcare workers are facing unprecedented levels of stress as they navigate the COVID-19 pandemic in the workplace and in their personal lives. The Resilience Toolkit utilizes promising stress reduction practices that reconnect people to a sense of relaxation and hope, even during difficult circumstances. By giving SEIU-UHW members self-care practices that are truly effective, within an accessible and sustainable framework, The Resilience Toolkit aims to help them grow resilience over time.  

The partnership between Lumos and SEIU-West included a series of live kick off events for members, conducted on Facebook. Members then opted in to The Resilience Toolkit training – a self-paced, six module video series facilitated by Nkem Ndefo, creator of The Resilience Toolkit and founder of Lumos Transforms. To further support workers on their journey, participants can attend 25-minute live video sessions, where they can ask questions, receive guidance, and connect with others who are using The Toolkit to help them through this difficult time. 

In the Coronavirus era, frontline healthcare workers are expected to operate at increased capacity, under a sustained level of high stress.  Now more than ever, it’s important for these workers to have accessible frameworks that not only get them through the work day, but help them rest and recover when they return home.

Toolkit presented at Tirisano Training Programme in South Africa

By News
Dr. Cheryl Grills, Kagiso Nkosi, and Nkem Ndefo standing together smiling

Dr. Cheryl Grills, Kagiso Nkosi, and Nkem Ndefo

Toolkit creator, Nkem Ndefo, facilitated two days of training with graduate students from nineSouth African universities as part of the Tirisano Training Programme. This is an NIH-funded consortium in partnership with UCLA to develop researchers of color with a knowledge base in chronic stress, trauma, and mental health in vulnerable, marginalized, and exploited populations using culturally relevant methods.

Nkem discussed topics such as Polyvagal theory, gendered stress responses, and appeasement throughout her presentations on biologic dysregulation of chronic stress and trauma. In attendance were students from the Forum for African Psychology who provided exciting and inspiring critical analysis.

Dr. Cheryl Grills and Nkem Ndefo smiling with arms around each other.

Dr. Cheryl Grills and Nkem Ndefo

This was Nkem’s second year participating in the project and presenting with Dr. Cheryl Grills. Dr.  Grills, a graduate of The Resilience Toolkit Training Program, shared the Emotional Emancipation Circle model, developed by Community Healing Network and The Association of Black Psychologists, which incorporates elements of The Toolkit to help Black people living with anti-Black racism.

Presentation slide projected on a pull down monitor

Due to enthusiasm and demand, Nkem is currently in the planning stages of bringing a cohort of The Resilience Toolkit Training Program to South Africa in 2020. Stay tuned for more information. 

Toolkit-Based Training Honored by LA Mayor’s Office

By News

The Los Angeles City Mayor’s office presented Lumos Transforms and creator of The Resilience Toolkit, Nkem Ndefo with a Certificate of Recognition on April 10, 2019. The Mayor’s Office of Public Safety recognized Lumos for The Resilience Toolkit-based training they did with the Mayor’s staff in the Gang Reduction and Youth Development program earlier in the year.

“Your knowledge and expertise has been of great value to the City of Los Angeles, and your dedication and willingness to collaborate has helped make our City a more trauma and resiliency-informed place.”